I am a Senior Research Fellow with the Telecommunications Software & Systems Group (TSSG) in Waterford Institute of Technology (WIT), Waterford, Ireland. My main focus the Science Foundation Ireland “Federated, Autonomic Management of End-to-end Communications Services (FAME)” strategic research cluster, in which I lead a team of post-doctoral researchers and PhD students collaborating with the Cisco Voice Technology Group in Galway, Ireland.
In the past I worked as a Senior Software Engineer with Openet, a leading vendor of convergent mediation/charging and policy control platforms for telecommunications network operators. Before that I worked as a Project Manager, Part-time Lecturer and PhD candidate at the Teltec Ireland centre at Dublin City University, where I was active in research in the areas of SS.7, Intelligent Networks, performance management, service creation and agent technology. During my time with Teltec I was the initiator and project/technical manager of the European Commission funded collaborative research ACTS project MARINER, which addressed the use of FIPA compliant agent technology for resource allocation and load control in Intelligent Networks.
My current research interests are in provision and management of communications services, policy based network management (especially policy consistency and conflict analysis and performance/scalability of policy evaluation systems), network monitoring and planning, and accountability processes in digital ecosystems. Over the past five years I’ve been involved in the organisation of many international workshops and conferences, including co-chairing the MMNS 2006 conference and the MACE 2007 workshop. I recently acted as Finance chair for the IFIP/IEEE IM 2011 conference in Dublin, May 2011. In 2009 I was elected as Secretary to the IEEE Communications Society Technical Committee on Network Operations and Management (CNOM).
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